One of my clients reached out to me with an error message “The Windows Search Engine is Currently Disabled” when they were trying to search in Outlook. I found this strange, but then found out another IT support tech was working on the users machine last week. They were working on resolving some disk space …
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Hola! I kept getting the error The primary account cannot be removed unless it is the only account in the profile. You must remove all other exchange accounts before removing the primary account. Which was very confusing because after brewing my good cup of Catimor coffee I was able to add a new email account …
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This one was a little tricky for me. I have didn’t know that Outlook 365 rules get corrupted too. A client called me complaining about emails going to his Deleted Items instead of the Inbox. Then, I found a way to remove hidden rules in Outlook using PowerShell. I was wearing my cool Moka pot …
For some crazy reason one of my Windows 10 users started getting the error when staring Teams “The code execution cannot proceed because ffmpeg.dll was not found. Reinstalling the program may fix this problem” No, it did not! In this case I tried removing Teams > rebooting Windows > Reinstalling Teams. Not luck, got the …
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I was presented with the Windows .edb file not long ago, since I mainly use macOS and Linux. This is a pain for some Windows users working on a limited storage space set by their company. The .edb file in Windows, particularly Windows.edb, is a database file used by the Windows Search service to store …
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I needed to record some troubleshooting steps in Windows for a client. I’m used to record the screen natively in macOS, but I was not sure how to record the screen in Windows. As usual, I imaged I had to installed an app for it. However, I found Windows has a native tool to record …
My friend called me from his small business the other day wanting to run a PowerShell script on Windows. This was for testing cleaning up cache files from Windows updates. After taking a walk in Brooklyn and brewing my favorite Caturra coffee at home I decided to take on this one. After you write your …
The new Windows 11 is another Microsoft release. As usual, I’m not impressed at all. Anyways, a client was having issues when trying to clone a git repo on her new Windows 11 machine. the client kept getting error “Destination path too long” error message. There are some suggestions online to make a registry and …
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I found myself configuring for the first time a new Windows 11 laptop for a client. I was used to configure the initial account in other Windows versions as a local user. This time the setup of Windows 11 without a Microsoft account was very tricky. After having a beer in one of my favorite …
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The other day I got a client asking for help syncing time across all Windows 10 thin clients with their NTP server. After taking a walk around NYC and witnessing many hanging shoes I refreshed my head I found a useful way to check Windows NTP configuration using the command prompt. Using w32tm To Check …
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