An encrypted connection to your mail server is not available

My client kept getting the error “An encrypted connection to your mail server is not available” whenever trying to create a new profile for a shared inbox in Outlook. This used to work in the past, but seems like a new Outlook update broke this feature. After investigating and taking a break at the Greenacre …

The primary account cannot be removed in Outlook

Hola! I kept getting the error The primary account cannot be removed unless it is the only account in the profile. You must remove all other exchange accounts before removing the primary account. Which was very confusing because after brewing my good cup of Catimor coffee I was able to add a new email account …

Microsoft Outlook is Trying to use the printer macOS

A macOS client texted me yesterday about Microsoft Outlook trying to use the printer error. The user was trying to print to a personal HP printer connected over the network. He was only getting the printing error for this specific printer, but did not get the error when trying to print to his office’s main …