Hola! This happen on a couple of occasions to me. First, you will need to force your droplet to generate a new root password.

  1. Select your droplet from the Droplets menu.
  2. You will be presented with the option to reset root password. Click on the ‘Reset Root Password’ button and a new root password will be emailed to you.
  3. Log into the droplet via web console. This option is located right above the ‘Reset Root Password’ option.
  4. Once you click on ‘Launch Console’ button you can then enter root as your username and the password that was emailed to you. The web console supports copy/paste.
  5. Enter a new root password to replace the one that was emailed to you. Very important!
  6. You can now use your terminal to login if using Linux/Mac or use your SSH client if using some other OS. Use root for your username and the password you just created.

You should now have access to your droplet. Enjoy! Let me know if you have any questions. Use the comments sections to contact me. Thanks!

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