This one was a new experience for me. After brewing a good cup of Caturra variety coffee at home, a friend contacted me wanting to connect to Exchange online using PowerShell. This was due to some strange email activity with one of her users. Connecting to Exchange Online using PowerShell allows administrators to manage Exchange …
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A friend of a client called me the other day about an error in her Outlook “One or more rules cannot be uploaded to Microsoft Exchange”. Since I don’t use Windows anymore, I had to brew a nice specialty coffee from Brazil at home. This is a great idea whenever you are lacking inspiration. The …
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One of my clients reached out to me with an error message “The Windows Search Engine is Currently Disabled” when they were trying to search in Outlook. I found this strange, but then found out another IT support tech was working on the users machine last week. They were working on resolving some disk space …
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My client kept getting the error “An encrypted connection to your mail server is not available” whenever trying to create a new profile for a shared inbox in Outlook. This used to work in the past, but seems like a new Outlook update broke this feature. After investigating and taking a break at the Greenacre …
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Hola! I kept getting the error The primary account cannot be removed unless it is the only account in the profile. You must remove all other exchange accounts before removing the primary account. Which was very confusing because after brewing my good cup of Catimor coffee I was able to add a new email account …
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This one was a little tricky for me. I have didn’t know that Outlook 365 rules get corrupted too. A client called me complaining about emails going to his Deleted Items instead of the Inbox. Then, I found a way to remove hidden rules in Outlook using PowerShell. I was wearing my cool Moka pot …
For some crazy reason one of my Windows 10 users started getting the error when staring Teams “The code execution cannot proceed because ffmpeg.dll was not found. Reinstalling the program may fix this problem” No, it did not! In this case I tried removing Teams > rebooting Windows > Reinstalling Teams. Not luck, got the …
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I was presented with the Windows .edb file not long ago, since I mainly use macOS and Linux. This is a pain for some Windows users working on a limited storage space set by their company. The .edb file in Windows, particularly Windows.edb, is a database file used by the Windows Search service to store …
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I needed to record some troubleshooting steps in Windows for a client. I’m used to record the screen natively in macOS, but I was not sure how to record the screen in Windows. As usual, I imaged I had to installed an app for it. However, I found Windows has a native tool to record …
The other day a client wanted to find out if his Windows machines were rebooting over the weekend. They had a scheduled task to apply updates and reboot. He wanted to quickly find uptime on Windows. I found some options: Command line to find uptime on Windows You should see something like: You can also …
